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HRStop - Helpdesk/ Employee Grievance Redressals

50% of harassment cases go unreported in workplaces.

  • Resolve 90% of grievances within 24 hours.
  • Boost employee satisfaction scores by 35%.
  • Achieve 100% compliance with grievance policies.
  • Utilize AI to analyze trends and reduce issues.
  • Streamline processes for 80% faster resolutions.

Cultivating a happier workplace with intelligent HR solutions!

Without HRStop

  • 60% of grievances remain unresolved due to manual processes.
  • 40% of employees report dissatisfaction due to lack of tracking.
  • 70% of employees face confusion from unclear policies.
  • Slow response times significantly hinder effective conflict resolution processes.
  • Limited channels discourage open communication.

With HRStop

  • 100% grievance closure achieved through AI-driven resolutions and automation.
  • 30% boost in employee satisfaction through automated tracking.
  • Transparent guidelines enhance trust and clarity.
  • Real-time responses significantly improve workplace harmony.
  • Empowering platforms ensure every voice is heard.
>Ensure Fair and Transparent Conflict Resolution in Real-Time

Ensure Fair and Transparent Conflict Resolution in Real-Time

Rising employee demands for rapid grievance handling are pushing many companies into chaos. A recent study shows that unresolved grievances lead to a 45% drop in employee satisfaction and can increase turnover rates by as much as 30%. Many businesses are stuck with manual processes, causing delays, mismanagement, and a complete lack of transparency. The result? A toxic culture that leads to demoralized teams and lost productivity.

HRStop revolutionizes grievance management by offering an AI-driven, automated redressal system. This solution ensures that issues are tracked, escalated, and resolved in real time. With 100% visibility and automated workflows, organizations can reduce resolution times by up to 60%, fostering a culture of accountability and fairness. Employees get the swift action they expect, and HR teams are empowered with tools that drive productivity, retention, and trust.

Resolve 50% of Grievances Within 7 Days

Resolve 50% of Grievances Within 7 Days

As employee expectations for swift resolution rise, many organizations struggle with slow grievance handling processes. This often leads to dissatisfied employees and a toxic work environment, with a staggering 60% of grievances unresolved within the required timeframe.

With HRStop's automated grievance redressal system, organizations can achieve rapid resolution times and 100% transparency in handling conflicts. By leveraging AI-driven insights, companies can boost employee satisfaction and significantly reduce the time to resolution, ensuring that 70% of grievances are closed within a week.

Abhilash Pillai

Abhilash Pillai

IMRIEL Technology Solutions

“Since implementing HRStop, we've seen a significant improvement in how we manage employee grievances. The platform's user-friendly interface and robust analytics have empowered us to address concerns swiftly and fairly, fostering a culture of trust and transparency within our organization.”

Features

POSH Compliance Management

HRStop supports POSH compliance by providing dedicated tools for reporting and managing sexual harassment grievances. This ensures that all cases are handled sensitively and in accordance with legal requirements.

Category/Sub-Category Management

HRStop allows for clear classification of grievances into specific categories and sub-categories. This organization helps in directing issues to the appropriate teams for quicker resolution.

Specialized Teams

HRStop allows assigning specialized teams to handle queries related to specific grievance categories. This ensures that your employees receive expert support tailored to their specific concerns.

Escalation Matrix

Our system includes a structured escalation matrix, enabling employees to escalate unresolved issues. This process ensures that significant concerns are addressed promptly by higher management.

Resolution SLAs

HRStop implements hourly and daily resolution SLAs, setting clear timelines for addressing grievances. This structure fosters accountability and helps maintain timely responses to employee concerns.

Discreet Reporting

Employees can report grievances confidentially through our platform. This feature promotes a safe environment for raising issues without fear of retaliation.

Tracking and Reporting

The platform includes tools for tracking grievance status and generating reports. This functionality allows management to monitor resolution progress and analyze trends over time.

Real-Time Notifications

HRStop offers real-time notifications to keep employees updated on the status of their grievances. This transparency enhances trust in the process and encourages employees to engage actively.

Additional Benefits

Unplanned leaves leading to loss of business
01

Trust and Transparency

Promoting a culture of trust through transparent processes enhances employee relationships and fosters inclusivity.

02

Proactive Feedback

Encouraging open channels for employee concerns drives continuous improvement and boosts overall productivity.

03

Equitable Resolutions

Streamlined grievance redressal ensures fair treatment, leading to a harmonious workplace and increased morale.

04

Supportive Environment

HRStop creates a space that values employee voices, fostering engagement and a positive workplace culture.

Any questions? Check out the FAQ

Discover answers to frequently asked questions about HRStop's Grievance Redressal feature, which promotes transparency and efficient conflict resolution in your organization

The Helpdesk feature in HRStop allows employees to submit grievances and queries directly to their admins or designated personnel responsible for handling internal issues. This streamlined process ensures that concerns are addressed promptly by the right individuals.

Employees can easily access the Helpdesk through the HRStop portal or mobile app. A user-friendly interface guides them through submitting their concerns or queries without any hassle.

Employees can report various issues, including HR-related queries, IT support requests, and general grievances. The Helpdesk is designed to address a wide range of concerns efficiently.

HRStop incorporates Service Level Agreements (SLAs) for response times, ensuring that all queries are acknowledged and addressed within a specified timeframe to enhance employee satisfaction.

HRStop features an escalation matrix that allows employees to escalate unresolved issues to higher management or other responsible parties, ensuring persistent problems receive necessary attention.

Yes, the Helpdesk feature is fully integrated into the HRStop mobile app, allowing employees to raise grievances and queries directly from their smartphones anytime, anywhere.

The HRStop mobile app provides an easy-to-use feature for employees to upload relevant documents or images while submitting their Helpdesk queries, allowing for a more comprehensive resolution process.

Yes, the HRStop mobile app has a dedicated section for Helpdesk queries, making it convenient for employees to access the feature and submit their concerns quickly.

Benefits of working with HRStop

Full spectrum of services

From hire to retire, HRStop covers 100% of your time-off needs. Powered by AI and cutting-edge HR Tech, we automate everything from leave approvals to compliance checks, ensuring you never miss a beat with workforce management.

Flexible work terms

In a world demanding flexibility, we deliver. Whether it’s remote work, hybrid setups, or gig workforces, HRStop adapts instantly with automated time-off tracking and scheduling, offering solutions for every work model imaginable.

Impossible? We're on it

Facing complex time-off scenarios? No problem. With our automated, AI-driven solutions, we tackle the toughest challenges head-on, delivering 99.9% accuracy and speed that gets the job done—no matter how big or small the issue.

Unrivaled Customer Support

Our 24/7 support is backed by AI-powered automation, ensuring every query gets resolved within 24 hours. We don’t just support; we deliver solutions, giving you 100% coverage with a personal touch that keeps your HR engine running smoothly.

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